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What is phishing?

Views: 1517 Created: 2013-06-20 14:29 Last Updated: 2014-02-05 17:32

Phishing refers to the process of tricking an email recipient into sharing sensitive information with an unknown third party.

Typically, you receive an email that appears to come from a reputable organization, such as:

  • Banks
  • Social media (Facebook, Twitter)
  • Online games
  • Online services with access to your financial information (e.g., iTunes, student loans, accounting services)
  • Southwest’s IT department, systems administrator, technical support, or help desk

The email includes what appears to be a link to the organization’s website. However, if you follow the link, you are connected to a counterfeit website. Any details you enter, such as account numbers or passwords, can be stolen and used by the hackers and/or spammers who created the bogus site.