Never respond to emails that request personal, financial, or
password information.
You should be suspicious of any email that asks for your
password or account information, or include links for that purpose. ITS never asks for such information.
Look for signs that an email is “phishy”.
Phishing emails usually use generic greetings, such as ‘Dear
customer.” They may also make alarming claims (e.g., that your account will be
disabled or mail box is full). Phishing emails often include an embedded link.
Don’t follow links embedded in an unsolicited email. Phishers
often use these to direct you to a bogus site.
Always report suspicious activity.
If you receive an email that you suspect isn’t genuine,
contact the IT Help Desk at 901-333-4357 (901-333-HELP). If you receive a
phishing email, report it by sending the phishing email as an attachment to: rahmed@southwest.tn.edu or wwall@southwest.tn.edu.
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