Service Desk by RemedyForce brings new functionality, such as, work request approval flows.
This kb article describes how to access these new Service Requests.
Each Service Requests has a different approval flow. Required approvals may include your immediate supervisor clear up to VP level.
1. Log into Service Desk - Self-Service.
Service Desk
2. Go to RemedyForce Self-Service (if you are not already there)
3. On the right panel titled 'Common Service Requests' you will see a list of links.
4. Choose the Service Request link you are needing.
5. Fill out form. Most fields are required on the forms.
6. Click Submit
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