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Remedyforce ~ Service Requests

Views: 4126 Created: 2018-08-06 14:28 Last Updated: 2018-08-06 14:28

Service Desk by RemedyForce brings new functionality, such as, work request approval flows.

This kb article describes how to access these new Service Requests. 

Each Service Requests has a different approval flow.  Required approvals may include your immediate supervisor clear up to VP level.

1. Log into Service Desk - Self-Service.

Service Desk

2. Go to RemedyForce Self-Service (if you are not already there)

3. On the right panel titled 'Common Service Requests' you will see a list of links. 

4. Choose the Service Request link you are needing.  

5. Fill out form.  Most fields are required on the forms.

6. Click Submit