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1 How can I get help if I can't login?

Remember HELP and call 333-HELP (333-4357).

2 Application blocked by Java Security

Application blocked by Java Security Browser: IE11 Applications: Argos, Automic (this FAQ may help for other applications with the same issue) >>>Argos Problem: https://maps.southwest.tn.edu/ After clicking on the 'Argos' application button link…

3 Portal: Enable iFrames on IE

Viewing iFrames in Internet Explorer Internet Explorer has added a security measure to their browsers where you have to enable IE to view iFrames. To enable IFRAME S in Internet Explorer, please follow the instructions below: 1. Open a new browser window,…

4 Remedyforce ~ Recurring Incidents

How to run recurring incidents for Physical Plant. 1. Log in to Service Desk: https://stcc.my.salesforce.com 2. On menu tab: click on 'Remedyforce Workspaces'. 3. On left menu panel under 'Configuration', click 'Templates'. 4. Find the template and click…

5 Remedyforce ~ Service Requests

Service Desk by RemedyForce brings new functionality, such as, work request approval flows. This kb article describes how to access these new Service Requests. Each Service Requests has a different approval flow. Required approvals may include your immediate…

6 SLO ~ How to place images on exams

SLO ~ Student Learning Objectives Note: This help guide is taken from the perspective of the Faculty role. For the Admin and Faculty Mgmt roles the screens will not be the same, but should help in your understanding of the process. Log in as Faculty Lead.…