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1 I have a new employee.  What's their password? 

2 How do I configure Internet Explorer so that I can access BMC Help Desk?

How to configure IE for BMC Service Desk Express Helpdesk on local intranet. 1. Click on Tools | Internet Options. 2. Select the security tab. 3. Select Local Intranet Zone, Click Sites, Advanced and add the newmagic.southwest.tn.edu web site address.

3 How do I configure Internet Explorer so that I can access BMC Help Desk?

How to configure IE for BMC Service Desk Express Helpdesk on local intranet. 1. Click on Tools | Internet Options. 2. Select the security tab. 3. Select Local Intranet Zone, Click Sites, Advanced and add the newmagic.southwest.tn.edu web site address.

4 How do I configure Internet Explorer so that I can access BMC Help Desk?

How to configure IE for BMC Service Desk Express Helpdesk on local intranet. 1. Click on Tools | Internet Options. 2. Select the security tab. 3. Select Local Intranet Zone, Click Sites, Advanced and add the newmagic.southwest.tn.edu web site address.

5 How do I configure Internet Explorer so that I can access BMC Help Desk?

How to configure IE for BMC Service Desk Express Helpdesk on local intranet. 1. Click on Tools | Internet Options. 2. Select the security tab. 3. Select Local Intranet Zone, Click Sites, Advanced and add the newmagic.southwest.tn.edu web site address.